Disaster Recovery

Disaster Recovery and Business Continuity Services

You can't predict every threat to your business, but you can plan for them.

Whether it's a fire, flood, cyber-attack, or something as simple as accidental data deletion, having a solid backup and continuity plan is key to bouncing back quickly.

We help small businesses put reliable backup systems in place and develop practical business continuity plans. The goal is simple: to get you back up and running as fast as possible, with minimal data loss and disruption.

It's about peace of mind, knowing that whatever happens, your business is protected.

Disaster Recovery and Business Continuity Services

Managed Backup Service for Servers and Endpoints

Backing up your data and systems isn't just a one-time setup - it's an ongoing process that needs regular attention. With our Managed Backup Service, we take care of everything: from initial configuration to daily monitoring, fixing failed jobs, and regular testing to ensure your backups are fully recoverable when you need them most.

We tailor the service to meet your business's specific recovery time and data retention needs, using a combination of local and cloud-based storage for added resilience.

Our solution supports virtual servers (VMware and Hyper-V), physical Windows servers, desktops, and laptops across both Windows and Mac platforms. We also cover your entire Microsoft 365 estate, so you don't have to worry about your Emails, OneDrive, SharePoint or Teams data.

Benefits of a Managed Backup Service:

Peace of Mind

Know your critical data is being backed up properly, every day, without relying on staff to check or manage it.

Verified Backups

We regularly test your backups to ensure they can be restored - so there are no surprises during a real emergency.

Tailored to Your Business

Whether you need rapid recovery times or long-term data retention, we design a backup solution that fits your operational needs and compliance requirements.

Flat Monthly Cost

One predictable monthly fee covers everything: backup software, monitoring, maintenance, support, and storage — no hidden costs.

Expert Support

If anything goes wrong, we're on hand to fix it quickly and ensure your data remains protected.

Fast Recovery When You Need It

Whether it's a single deleted file or a full system restore, we'll help get you back up and running with minimal disruption.

Managed Office 365 Backup

Microsoft 365 is a powerful platform, but it doesn't include true backups as part of the service. Once data is deleted, accidentally or maliciously and passes the standard retention period, it's gone for good.

Our Managed Office 365 Backup service ensures your data is protected and recoverable, no matter what happens.

Key features and benefits:

Automated daily backups

Up to four backups per day keep your data safe and current

Unlimited storage

No limits or hidden fees as your data grows

Indefinite retention

Keep data for as long as your business requires

Fast recovery

Easily restore individual emails, files, or full accounts when needed

Full coverage

Protects Exchange Online, OneDrive, SharePoint, and Teams data

Fully managed service

We handle everything: setup, monitoring, maintenance, and support

Peace of mind

Know your critical business data is secure, compliant, and always within reach

Business Continuity

A reliable backup is essential but on its own, it's not enough. To truly protect your business from disruption, you also need a clear, well-thought-out Business Continuity Plan (BCP). This ensures your team knows exactly what to do to keep operations running if the unexpected happens.

Whether it's a fire, flood, cyberattack, power outage or natural disaster, having a tested plan in place gives your business the best chance of staying operational or bouncing back quickly with minimal loss.

At Connect Network Services, we work with small businesses to:

  • Create practical, realistic continuity plans tailored to your operations and risks
  • Identify critical systems and processes that must be protected or restored quickly
  • Define recovery objectives, including Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)
  • Implement solutions that support your continuity strategy, such as remote working tools, backup connectivity, and failover systems
  • Provide ongoing support and reviews to ensure your plan stays up to date as your business evolves

We help take the complexity out of planning for the worst, so you can focus on running your business with confidence.

Cloud Backups

Our cloud backup service is included as part of our fully managed backup offering, but we can also provide it as a standalone solution if you already have an existing backup system in place.

Security is at the heart of everything we do. That's why all data transfers to our cloud storage are fully encrypted, ensuring your sensitive information remains protected throughout the entire backup process.

To give you an extra layer of protection, we offer immutable storage options. This means once your backups are saved, they cannot be altered or deleted either by accident or through malicious activity, such as ransomware attacks. This safeguards your data and guarantees that your backups are reliable and recoverable when you need them most.

With our cloud backups, you benefit from:

  • Secure, encrypted data transfers
  • Flexible options that work alongside your current backup solutions
  • Protection against accidental or deliberate data loss with immutable storage
  • Scalable storage that grows with your business needs
  • Peace of mind knowing your critical data is stored safely offsite